Guidance for our customers
In order to reduce risk to the lowest reasonably practicable level, please take note of the following preventative measures:
Where possible, keep two metres apart from those you don’t live with. Where it is not possible, cover mouth and nose with mask. Clean your hands frequently and thoroughly with an alcohol-based hand sanitizer.
We often clean work areas and equipment between uses (such as wetsuits, gloves, helmets, bikes, etc.), using specific cleaning products and procedures.
Besides, we use ozone sterilization – the same used in hospitals – for a further sanitation of all the equipment.
To ensure social distancing, we’ve reduced the number of participants for each outdoor activity: 4 people for rafting (except for families or people who usually live together); 8 people for canyoning, tarzaning, mountain bike, via ferrata, hydrospeed and archery; 1 person per canoe (unless you belong to the same family); 10 people for trekking, bushcraft, wildlife watching, astrotrekking.
We’ve limited passengers in corporate vehicles, such as minibuses used for rafting, reducing capacity by 50%. We will clean and sanitize our vehicles after every trip, too.
Access to changing rooms and showers has been limited. Please come dressed in your workout clothes, where possible. Where it isn’t, please put on the equipment in the outdoor areas designed for this purpose.
Use the online booking system or call +39 3348468540
A responsible of the safety of our customers is at your disposal for any requests.